Harris Corporation Order Management in Rochester, New York
Order Management 4/18/18--Sales SupportUSA - NY - Rochester
Job ID: CS20181604-24326
Job Title – Order Management
Job Location – Rochester, NY
Job Code – CS20181604-24326
Harris Corporation is a leading technology innovator, solving customers’ toughest mission-critical challenges by providing solutions that connect, inform and protect. Harris supports government and commercial customers in more than 100 countries and has approximately $6 billion in annual revenue. The company is organized into three business segments: Communication Systems, Space and Intelligence Systems and Electronic Systems. Learn more at Harris.com at https://www.harris.com/ .
Order Management is responsible for directly assisting the Sales and Program Management teams in executing purchase orders and contracts that are placed on to Harris. The role is responsible for loading demand against the factory, preparing all shipping documentation and coordinating the creation of payment documentation. The role is also responsible for the shipment of temporary exports for the purpose of demonstrating the functionality Harris has to offer assisting the Sales team in closing out pursuits.
Administers, coordinate, analyze, track and support all orders. This includes providing reports as needed to support the region.
Manages all expediting, shipment coordinating, status and invoicing of all the Canadian order backlog.
Coordinates with Finance, System Engineering, Program Management, Manufacturing, Purchasing, Trade Compliance, Product Management, Sales, Contracts, Legal and external customers.
Processes Return Material Authorizations (RMAs), Debits, Credits, and Restocking fees, if applicable/approved.
Initiates closing of programs, in coordination with Program Management and Financial Analyst.
Produces Export Commercial invoices and other Export documents as necessary.
Negotiates with external customers on contract non-compliances.
- Bachelor’s Degree plus 3+ years related work experience in the Communication Systems and Customer Services environment.
Preferred Additional Skills:
Basic understanding of contract terms and conditions as they relate to contracts.
Export experience, including working with Export Trade Compliance and Trade Compliance Regulations.
Knowledge of Lean/Six Sigma methodologies.
Ability to work independently, as well as with a diverse team of individuals across several departments.
Excellent written and verbal communication skills.
Problem solving and conflict resolution skills required.
Excellent Microsoft Office skills required.
Detail-oriented with the ability to multi-task in a fast-paced environment with changing priorities.
Please be aware that many of our positions require a security clearance, or the ability to obtain one. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your résumé for this position, you understand and agree that Harris Corporation may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
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LocationUSA - NY - Rochester