Harris Corporation Information Sys Technician B in Kansas City Missouri United States

Description: Job Title: Network Support Technician

Job ID: HITS20142406-0537

Location: Kansas City, MO

Job Description:

Harris IT is looking for a Network Support Technician in Kansas City, MO to monitor and respond to hardware and software problems utilizing hardware and software testing tools and techniques.

  • Installs networking equipment and associated hardware.
  • Interfaces with contractor support service groups to ensure proper escalation during outages or period of degraded system performance.
  • May assist with installation of terminals and associated hardware.
  • Performs as the first line of defense to take appropriate action toward resolving network problems as they appear.
  • Detects, analyzes, and resolves network switching and transmission system problems while minimizing impact on customer service.
  • Differentiates between primary and secondary network failures.
  • Based on the severity or type of event, determines what additional resources are required.
  • Issues service interruption reports to requisite government agencies.


  • High School diploma or equivalent with a minimum of 4 years experience.
  • Security+ or higher level 8570 IAT Level I certification Preferred Additional Skills:

  • Previous experience supporting DoD/government customers

  • Proficient in network monitoring/management systems familiarity.
  • Strong leadership and interpersonal skills
  • Solid written and verbal communication skills
  • Experience with application of DoD IAVAs and STIGs
  • Strong investigative drive
  • Self-motivated individuals
  • Strong listening skills
  • The ability to work under pressure and be flexible with their time
  • Ability to work autonomously, self-starter
  • Able to think outside the box and make decisions quickly
  • Ability to prioritize and document tasks is a plus.
  • Requires strong knowledge of PC/Network communications hardware/software, in a multi-protocol environment, data scopes, patch panels, modems, concentrators, and associated terminals and network management software.

This position requires the candidate to be able to obtain a Secret security clearance. In order to obtain a clearance you need to be a US Citizen and show proof of citizenship.

By submitting your résumé for this position, you understand and agree that Harris Corporation may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

Location: USA - MO - Kansas City Activation Date: Thursday, June 26, 2014 Expiration Date: Thursday, January 1, 2015 Apply Here